Payment Policy

Store Name: Idolth Store

Address: 5301 Jeremy David St, Las Vegas, NV 89031, United States

Owner: Julio Aguilar

Support Email: support@idolth.com

Last Updated: October 9, 2025

1. Accepted Payment Methods

To provide a smooth and secure checkout experience, we offer the following payment options:

2. Transaction Authorization & Fulfillment

Authorization: Upon placing an order, an immediate authorization check is performed by your financial institution to verify available funds. Your account will be charged as soon as the transaction is approved.
Production Trigger: Many of our items are handcrafted and made-to-order. To maintain our schedule, the production process begins only after payment confirmation is fully secured.
Order Completion: The funds captured at checkout are considered a deposit for your custom goods. The sale is finalized once your order is dispatched and a shipping confirmation is sent to your email.

3. Industry-Leading Security

Your financial safety is our top priority. We utilize advanced encryption to ensure your data remains private.

Secure Gateways: All transactions are processed through PayPal’s secure encrypted system, a global leader in payment security.
Data Privacy: Idolth never stores your credit card details on our servers. Your information is encrypted and transmitted directly to the payment processor.
Billing Statement: For your records, transactions on your bank or credit card statement will typically appear as "PAYPAL IDOLTH" or simply "PAYPAL."

4. Refund & Dispute Resolution

We aim for complete customer satisfaction. If you require a refund, please note:

Original Method: Refunds are strictly issued back to the original payment source (the specific card or PayPal account) used at the time of purchase.
Processing Time: Once Idolth initiates a refund, it may take several business days to reflect in your balance, depending on your bank's specific processing cycles.
Inquiries: To discuss a payment issue or request a refund, please provide your Order Number to our support team for faster service.